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Orders & Returns..
All return claims must be notified to MedoDent.com in writing within 10 days from the date of acceptance of the shipment, failing which customer forfeits and waives its right for such claim.
Pluskart Healthcare Services Pvt. Ltd(MedoDent)shall have the right to refuse or cancel any orders placed for Products listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. Pluskart Healthcare Services Pvt. Ltd(MedoDent) shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and User's credit/ debit/ cash card charged.
If User's credit/ debit/ cash card has already been charged for the purchase and User's order is cancelled, the Company shall immediately issue a credit to User's credit/ debit/ cash card account for the amount of the charge.
All eligible refunds against Cancellation of Orders by User before delivery of Product to User will be subject to deduction of 3% of the Product Price already paid (Transaction value) as Banking and Transaction charges and balance would be processed to be refunded to User. User understands and agrees to such deduction by putting Cancellation request for any Order before delivery of Product.
All eligible refunds for 'Cash on Delivery' transactions will be processed by issuing account payee cheque in User?s name as registered on the Website and delivered to the billing address entered during the online transaction effected by User on the Website and the cheque will be dispatched to the User only after the Product(s) is /are collected from the User?s place with all its accessories, freebies and original packing materials.