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Frequently Asked Questions

Who are we?

MedoDent is a free online marketplace for dental and medical supplies in India. Here, you can browse thousands of products through a very simple checkout process on the move from your laptop or mobile.

So who?s coordinating and negotiating for the item?

We at MedoDent aim to bring you the best price at your doorstep with choice to select from multiple products as per your need.

How much does shipping cost?

We provide free shipping on all order amounts greater than ? 3000. We charge the normal shipping fee for lesser amount orders.

Can I return an item?

All claims must be notified to MedoDent.com in writing within 10 days from the date of acceptance of the shipment, failing which customer forfeits and waives its right for such claim. Pluskart Healthcare Services Pvt. Ltd (MedoDent) shall have the right to refuse or cancel any orders placed for Products listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. Of course, if you?ve used some of the product or otherwise tampered with it, it won?t be returnable (unless there?s an issue with the product). All you need to do is go to your order history page on the top bar, click the Return Item button, and follow the prompts. We provide you with a shipping label for easy returns.

How do I make payment on MedODent?

We offer you lot of easy options to make payment on our website such as Credit card, Debit Card, Net banking , Wallets like Paytm and Cash on Delivery. All payments are processed by CC Avenue, one of the best and most secure payment processor worldwide. We spent a considerable amount of time choosing our partner as we understand the concerns of our clients and hence, choose the most secure medium for you.

What do I do when I have questions?

Email us at info@MedoDent.com or call us at +91-11-45138866. At the bottom of each item page is a button you can click to send us an email about that product. We?ll reply to you shortly...

Where are you guys based out of ?

We are based out of New Delhi and serve clients throughout India.